Customer service 020 3302 8161 firstname.lastname@example.org
LET URBAN SPRAWL COPY YOUR OLD LOOSE COVERS.
To get your old covers copied:
Pack your old covers securely, and send them to us on a tracked service, such as Parcelforce. ( We only need one of each item, e.g. If you have 9 identical back scatter cushions, we only need one cover to copy!)
The address is: Urban Sprawl, 27 Skeltons Lane, London E10 5BT
Make sure you include your name, email address and phone number in the parcel. You’d be surprised how many people forget.
Tell us how many of each item you need, and whether you want them plain or piped.
Tell us which fabric you would like - or let us know if you’re sending your own, so that we can look out for it.
Check that you’re happy with our prices, but don’t send any money, we’ll bill you when the covers have arrived.
Not the end of the world, this is what we need you to do:
Measure how much the zip gapes at the bottom. Best to get one person to hold the ends of the zip as close as they will go, while another person does the measuring, please don’t leave it loose and guess the gap. ( Same idea if your cover closes with buttons or Velcro)
Next, lift, or take off the cover and measure the total circumference of the sofa or chair, near the ground - so that’s the measurement all round front, back and both sides.
Decide where you would like the hem to be, and measure how much to short the cover is now.
Tell us these three measurements, and we should be able to work out the percentage by which the old cover has shrunk, both vertically and horizontally, then mathematically adjust the pattern for new ones.